Product Questions

I normally wear a half-size shoe or sandal, but your web site only sells sandals in whole sizes. What size should I order?

It is usually best to go to the next size up when you normally wear a half size. There are also various sizing charts available according to the sandal style and brand on the website.

You don't have a particular item in my size/style. Will you be getting more in?

Sometimes we get more than one shipment of an item, and sometimes we don't. Most Reef and Rainbow sandals will be restocked regularly. If you want to check on a particular item, please send us an email at HelpTiki@IslandSurf.com or you can reach us by phone at 1-800-272-2065 and we'll be happy to check to see if we are expecting to receive more of the item you would like.

Do you ship outside of the United States?

At this time, we only ship to the United States and its territories. To service our military customers we also ship to APO and FPO addresses worldwide. We do not ship to Canada, South America, Europe, Africa, or Asia. (Some of our products are available to be shipped to Canada or Europe if purchased through Amazon.com)

Can I buy a gift certificate?

We do sell gift certificates. To purchase one, just visit www.IslandSurf.com and click "Gift Certificates" on the left side bar. Gift certificates are delivered via e-mail.

My order is a gift. Are there gift wrap or gift receipt options available?

We do not currently have any gift wrap or gift receipt options available.